Welcome To Alassy.One-Stop Custom Packaging Solutions Expert.
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Welcome To Alassy.
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Orders & Shipping

  • Placing an Order
  • Shipping & Delivery
  • Order Tracking

Product & Customization

  • Design & File Upload
  • Materials & Finishes
  • Samples & Proofing
  • Product customization tips

Production & Lead Time

  • Processing Time
  • Order Status

Returns, Quality & Customer Service

  • Returns & Reprints
  • Customer Support

Account, Billing & Payments

  • Billing & Invoices
  • Sales Tax & Import Fees
  • Payment & Promotion
  • Account Management

General & Business Inquiries

  • Business Partnerships
  • Sustainability
  • Orders & Shipping
    • Placing an Order
    • Shipping & Delivery
    • Order Tracking
  • Product & Customization
    • Design & File Upload
    • Materials & Finishes
    • Samples & Proofing
    • Product customization tips
  • Production & Lead Time
    • Processing Time
    • Order Status
  • Returns, Quality & Customer Service
    • Returns & Reprints
    • Customer Support
  • Account, Billing & Payments
    • Billing & Invoices
    • Sales Tax & Import Fees
    • Payment & Promotion
    • Account Management
  • General & Business Inquiries
    • Business Partnerships
    • Sustainability
How Can I Download My Invoice?
Log in to your account, go to 'Order History', select your order, and click 'Download Invoice' to get a PDF copy.
Can I Update Billing Info After Ordering?
To update billing info after ordering, please contact customer support immediately before the invoice is finalized.
Do You Provide Commercial Invoices?
Yes, we provide full commercial invoices for all international orders to ensure smooth customs clearance.
When Will I Be Billed For My Order?
You will be billed immediately upon checkout. For bulk orders with special terms, payment schedules may vary.
Must Billing Address Match Credit Card?
Yes, for security reasons, the billing address entered must match the address on file with your credit card issuer.
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  • How It Works
  • FAQ
  • Privacy Policy
  • Terms and Conditions
  • Shipping Policy
  • Refund & Return Policy
  • Why Us
  • Capabilities
  • 

    398 Lemon Creek Dr Suite #L, Walnut, CA 91789

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    909-840-1308

  • [email protected]

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