Placing an Order
How can we help you?
Orders & Shipping
Shipping & Delivery
- What Shipping Options Are Available?
- How long does shipping take?
- :How can I track my order?
- Do you ship internationally?
- My tracking number is not updating. What should I do
- Can I Request Expedited Shipping?
- How is my order packaged?
- How Do I Place A Custom Order Online?
- How Long Does Delivery Take?
- Can I Change Shipping Address After Ordering?
- Do You Ship Internationally?
- How Do You Calculate Shipping Charges?
- Do You Offer Blind Shipping?
- Which Delivery Partners Do You Use?
Order Tracking
Product & Customization
Design & File Upload
- What Image Resolution Is Best For Printing?
- Will Printed Colors Match My Screen?
- My File Is In RGB. Can You Convert To CMYK?
- How To Improve Image Quality For Printing?
- What Is A Proof? (Digital vs Physical)
- Can I Upload Multiple Designs In One Order?
- What File Formats Do You Accept?
- Do You Offer Templates For Pouches & Labels?
- Do You Charge Extra For The Proof?
- How To Use A Print Template?
- Are The Print Templates Free?
- I Don’t Have a Design File — Can You Help?
Materials & Finishes
Samples & Proofing
Product customization tips
Production & Lead Time
Returns, Quality & Customer Service
Returns & Reprints
Customer Support
Account, Billing & Payments
Billing & Invoices
Sales Tax & Import Fees
Payment & Promotion
Account Management
General & Business Inquiries